Shipping & Delivery
Our Shipping and Delivery Policy:
- Click and Collect Service: Please select ‘Click and Collet’ from the delivery option if you wish to pick up your order, and you will receive an email once it is ready for collection, so please check your emails regularly. For urgent pickup inquiries, please contact the store directly after placing the order at (03) 8360 34060.
- Our shipping calculator on the checkout page is designed to suit most people’s needs, the delivery charge starts from $13.95. Victorians are eligible for free express shipping for a minimum purchase of $100 (except for heavy and bulky items), for customers from different states, free express shipping will be available for a minimum purchase of $200 (except for heavy and bulky items).
- If you find the shipping quote is too expensive or showing unavailable, please select ‘Shipping cost to be calculated after packing’, we will prepare and pack your order, and then send you an email indicating the actual shipping cost as well as the available payment method. We will compare a few different channels and offer you the cheapest shipping option.
- For any delivery issues or urgent inquiries, please send a text message to 0425 619 024.