If you are not completely satisfied with your purchase, you may return unused merchandise within 7 days of the original purchase date for a full refund of the purchase price, minus the shipping charges or return unused merchandise within 15 days of the original purchase date for a product exchange. If you return any part of your order and that order was part of a promotion, any refund may be reduced.
Please allow 3-4 business days for us to process your return. Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement.
Please return your unused merchandise by following the guidelines below:
- The original purchase receipt is required and please keep a copy for your record.
- In original packaging, in new or unused condition. Used or damaged items will not be accepted.
- Shipping charges are non-refundable unless the product arrived damaged or the incorrect product was shipped.
How To Return An Item
To return or exchange an item, please provide the information below in form of email to us. We will proceed the return or exchange process as soon as possible for you.
- Your name
- Phone number
- Email Address
- Order number
- Item name/description
- Reason for return
- Action to be taken (refund, replacement)